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Question asked by Obwan06 on Sep 11, 2019
Latest reply on Sep 17, 2019 by Obwan06

I inadvertently deleted a tour run, one of the tours had duplicate tour runs that were completed I was trying to delete one of the tour runs just to clean up the Tour Run list, when I did this both tour runs were deleted. Is there any way to recover a Tour Run? I had the tech try to resend the tour run from the PC he completed it on and it showed no Recent tours. Second question what is the time frame that a Recent Tour run shows up on PIML, I haven’t done any extensive testing on this but it will stay on for at least 24 hours that I have found, any way to increase that?