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Processbook Support Tool RPC Error

Question asked by jsheldon on Oct 22, 2019

I'm using the processbook support tool to update the data archive server name. About 1 minute into the conversion an RPC error pops up and crashes processbook. I'm on Windows 10 OS, ProcessBook 3.7.0.801, and SupportTool 3.6.1.187. The screenshot of the error is attached. I have connectivity to both the new and old archive servers on 5450. Has anybody experienced this?

RPC Error During Processbook SupportTool Conversion

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