Not able to generate license for PI Data Archive using Trail Version Code

Discussion created by PUJARI on Nov 27, 2019

Hi Everyone,


We have registered for PI Trail Version using https://registrations.osisoft.com/s/ 


With trail number which you have provided. We are able to download the products but not the license ?


While Generating license file for Data Archive we are encountering with the following error: 

I have used the mentioned steps to produce .msf file.


What could be the reason.


#Please clarify that do need to purchase subscriptions to generate license ?


With Trail Version can't we download license ?  


In some cases while generating license file for Data Archive we are encountering with the other following error: 


When we clicks on "Open support ticket" 
It is directing to the below page & saying “You do not have access to this page ?


Thanks & Regards

Pujari Muraga