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No snapshot data

Question asked by Jim_Adams on Jan 21, 2020
Latest reply on Jan 27, 2020 by Jim_Adams

I'm using PIVision to track various PI points coming from FactoryTalk (Rockwell) devices. The problem is no snapshot data is presented in the trend. Attachment "At 5 min" shows two trends. The top trend shows tag values, but nothing live, per se. The bottom trend shows successful data. It isn't until I back the time up to an hour, "At 1 hour", do I start to see historical data for my points. What am I doing wrong here? Is this something configured at the point or interface?