I am not able to see archive values, (Since 04/01/2020) there is no problem with the previous data.
for data from that date its shown like in figure below.
Issue is with all tags.
Can I have your help in this issue.
It is better to pin point the issue, are you having this issue with ProcessBook specifically or is it across all clients
- check whether the data is getting archived
- Check messages in PI Server, and see whether you could find any specific error
- It is also helpful to check the windows event viewer in PI Server.
If you are not able to pin point the issue it is better to get in touch with Tech Support
The problem is across all clients
Is there a PI archive online with that date range? You can check in PI-SMT.
In addition to Vinayak Ashok and Steve Boyko, i would request you to check if there is any restriction on license if all archives are online for the period you are accessing and have issues while reading data.
In SMT --> Licensing --> PI server--> Resources--> piarchss.Max History
Kindly check your message log and event viewer. Send the information here and we can tell you what to do specifically
Please check whether any issues with PI events via below command
Check in archive tab whether any archive gap is available. (PI SMT--> Operations--> Archive). Check whether Archive subsystem service is running or not.
If it is only with particular tags then check archive attribute for those tags whether archiving is off/on. Keep Archiving is equals to 1 to store the data.
Hello Dear All,
Thank you for your replays,
Here is the event log and the licensing,
The archiving bit is on, and the problem is with all tags
Looks like some disk corruption. Kindly check event statistics via
how can i do it, can you advice me please
Check whether you have disk space to store the data.
cd /d %piserver%
If "Events in Queue" is increasing abnormally then there is no space to store event queue files.
thanks for the assist
Is there any ungraceful shutdown of PI server? Looks like your event queue file got corrupted.
Please repair event queue file from below KB article.
I dont have access to that page
There is no PI server shutdown,
I still can see the actual data as in image,
can you please send me the content for reparing event queue
Your organization's Site Administrator can add you to give permissions to access the customer portal
How To Get A Login
If after following Step I, you find that data is still not going into the archive, then you should repair the event queue. Follow these steps:
piarchss.exe -evq -if <path to the new directory created in step 5>\pimq0000.dat -of new_archive -filter "01-jan-1980" "*" > output1.txt
..\adm\pidiag.exe -ahd "C:\Program Files\PI\bin\new_archive"
piarchss.exe -ost "start datetime of primary" -oet Primary -if new_archive -of primary_archive > output.txt
piarchss.exe -if new_archive -of e:\pi\piarch\piarch.102 -ost "26-oct-09 4:59:14" -oet "27-oct-09 5:53:16" > output.txt
pidiag.exe -ahd <the name of the final archive>
Note: If Type of primary_archive is showing Type: 1 (dynamic) following command should be used for reprocess new_archive on the Step 7e:
piarchss.exe -ost "start datetime of primary" -oet Primary -if new_archive -of primary_archive -f <size of primary_archive> > output
You will able to see current values (snapshot) but data won't be archived when there is a event queue corruption. Please repair event queue corruption from KB article which I shared earlier.
Hi the events in queue are increasing,
If you see the other image, where we see that we have enough disk space.
Retrieving data ...