I feel really silly, but when I launched the cloud environment, I typed the wrong connection information for the PIINT1. Is there a way to change it back to PISRV1 or do I have to launch it again? I couldn't seem to change it back.
Hi Ari, can you please explain or attached screenshots? I can see your VMs online, so I do not completely understand the problem.
As a result, I can't install PIICU.
First, I'm going to recommend that you delete that screenshot. It contains information that you may not want to share on a public forum. If my colleagues or I need to see it, we can pull up About-PI SDK on PIINT1 in your virtual learning environment.
If I understand correctly you're saying the issue is that you entered the information for a data archive (that you can't actually connect to) instead of the data archive in your cloud environment. ICU will try (and ultimately fail) to connect to that data archive and you'll get an error message that indicates it will not load any interfaces associated with that data archive.
The good news is that it's super easy to adjust the connections using About-PI SDK as you show in this screenshot. Right-click under the text highlighted in your screenshot where it shows the currently configured PI Server name. You should see the option to add a new connection, using the server information in your virtual learning environment. After you've added that new connection (and see two here), you should be able to delete the misconfigured one.
Please let me know if this helps.
Thanks Andrew. I did try that and it kept on saying that PISRV1 already exist. So, I thought maybe that would do. When I tried to do the installation as outlined in lesson 5 - it wouldn't install PI Interface as I couldn't find it in local disk C. (I hope this makes sense). So, I think I still have to fix something else. Can I just relaunch 20342-PIINT1?
This sounds like it might not be a great use of your time with our virtual learning tools. While I'm sure my colleagues and I would be happy to work through this with you, we're in a unique situation here as I have access to your learning environment myself. Would you like for me to take a look?
As far as I'm aware resetting the entire virtual host would not be advisable.
Yes please. If you can fix whatever it is that I did, that would be great. Yes, I thought I'd better ask before starting over again. Thank you.
I've updated About-PI SDK to show the connection to the virtual learning environment's data archive and I was able to form a connection to that machine successfully.
I did not attempt to install ICU. If you have any issues during that process, please take a screenshot of any error messages and post them here.
I just did. Thank you. It seemed to be working so far. I will let you know when I have other issues . I hope you stay safe and well during COVID 19!!
I'm glad to hear that things appear to be working now! I hope that you and yours are able to stay safe as well.
Probably talking too soon. I had issues with chrome and now I fixed it, I still can't connect to the PI server. When I tried to run apisnap.exe from the command prompt on PIINT1, it said 'Error connecting to PI Server node Default: (-1) Unable to connect to server'. I have made sure that connection was checked. I don't think this is a good day for me. Thank you.
I did not have any issues connecting to PISRV1 on your VMs:
I think the difference between what Sary is seeing and what Ari is seeing is the presence (or lack) of an additional argument passed to apisnap.
Sary clearly indicates apisnap should connect to pisrv1, and demonstrates that it's possible to do so and retrieve tag information.
Ari's error message indicates that they ran apisnap (without additional argument) and the resulting message from their post said 'Error connecting to PI Server node Default: (-1) Unable to connect to server'
This to me suggests that the issue is likely in what server PIINT1 considers the "Default" PI Data Archive. I'll check in on this in more detail if I have a few minutes today, and I hope that this serves as a jumping off point until I would be able to do so.
Hi Andrew, did you manage to look at it on Friday. it didn't seem to be working today. For some reason, my PISDK on PIINT1 doesn't stay connected to PISRV1. It doesn't matter how many times I checked the box. Can that be the reason? Thank you.
I hope you are doing well! Andrew just reached out to me with regard to this thread.
That being said, I remoted into your servers, and noticed the following:
In fact, it contained the following server as the default:
I replaced it with PISRV01, then attempted the apisnap > it works from PIINT1. You may continue your work on these VMs and we apologize for the inconvenience!
Let me know if this helps.
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