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Setting up an Avtech 3E with SNMP

Question asked by Michael_Harnden on May 5, 2020
Latest reply on May 8, 2020 by John Messinger

I am trying to create a SNMP interface to gather data from an AVtech Room Alert 3E. It comes with a MIB file, but I do not see where in PI-ICU I associate it with the interface. If I try to create and start an interface with just the IP address of the device, it fails with "Failed to open session for device=". I have tried moving the MIB file into the following directory;

C:\Program Files (x86)\PIPC\Interfaces\SNMP\MIBS

 Any thoughts would be welcome.