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Issue with PI Moore Interface

Question asked by @ni37 on May 6, 2020
Latest reply on May 13, 2020 by gmichaud-verreault


We are facing some issues with PI Moore interface. Interfaces suddenly stopped collecting data.

There are no changes in Interface configuration. And while starting the interface in interactive mode we are getting below error. 

Interface node has 2 instances running on it and both stopped collecting data.

We even tried resetting Moore ICI.

We also tried TestICI.exe but the output is the same generic Error.


Please help.