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Manual logger user getting could not retrive data

Question asked by Ashwin.Kumar on May 22, 2020
Latest reply on May 28, 2020 by Ashwin.Kumar

Hi Community,


One of the PI ML web users getting "Could not retrieve data" though he is part of AD security group(granted required permission on SQL DB), PIML users on desktop applications.


Getting "500 Internal Server error"


removed his account from PIML desktop application, did application pool recycle still no difference.


Same user with same level of permissions can access non-prod piml web without any issues. 


If anyone encountered this kind of issues, please help me