PI Datalink is not working correctly in excel. I can not search for any tag and also PI Builder can't connect to the server. When searching for a tag or trying to connect, an error message is shown displaying the following:
Troubleshooting steps taken so far:
- I had an older version of PI, so I tried uninstalling all applications related to PI and installing the latest version.
- I checked the connections in About PI SDK. Connections seem to be working as expected.
- In excel, add ins were checked and all add-ins related to PI are enabled and working.
What could be causing this problem, and is there a way to fix it?