Is the PI 2012 RC0 installation 32 or 64 bit?
What's the value of PIHOME and PIHOME64 environment variable?
Please open a command prompt and execute the following commands:
Please also inform about the following registry values:
1. PIHOME in HKEY_LOCAL_MACHINE\SOFTWARE\PISystem
2. PIHOME in HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PISystem
Thank you for your quick response! Both are 64-bit.
PIHOME is: E:\Program files (x86)\PIPC
PIHOME64 is: E:\Program files\PIPC
PIHOME in HKEY_LOCAL_MACHINE\SOFTWARE\PISystem is: E:\Program files\PIPC
PIHOME in HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PISystem is: E:\Program files (x86)\PIPC
These definitions are looking good to me.
According to setup.ini of the PI 2012 (3.4.390.16) setup kit module # 12 is the PI Server itself (PIServer_X64.msi).
We may have to hand over your issue to TechSupport in case it requires more intensive troubleshooting. I've just did some research in our call database and recognized that I missed that there exists another place the 32-bit PIHOME information is stored: the pipc.ini file that is located in the Windows folder (usually C:\Windows)
Can you please ensure the entries are as follows?
PIHOME=E:\Program files (x86)\PIPC
PIPCSHARE= E:\Program files (x86)\PIPC
That was the problem :-). "Installation complete"
PIHOME was E:\Program files\PIPC
Thank you very much! If I personaly didn't made a mistake, maybe this will help others with their update ;-).