Access PI throught PI DataLink gives us the error "key not found in service directory"

Discussion created by IPCOSRumaila on Aug 9, 2013
Latest reply on Aug 13, 2013 by Gregor



we have a strange problem over here, We have a PI server and a PI/AF server. We can access PI-points from the PI/AF server. We can access PI-points through PI CoreSight.  But when we want to access these PI-Points through the PI DataLink plugin. We get the following error:  "key not found in service directory:  <server>". If we access the PI-point through PI/AF, or directly from PI, it does not make much difference, we get the same error.  This error is not mentioned in the PI Datalink Manual, so it comes from another level?


Any clue on what this means, or a hint on where to look at for investing the problem will be much appreciated!