This problem could use PICONFIG to fixed. Please see the following as the reference:
@table pitrust @mode create @istr Trust,IPHost,PIUser YourTrustName,server.domain.int,JohnDoe @ends
However, this is the Techsupport question, and you could call our TechSupport team to solve it, as they are the experts to solve the problems for all PI products and configuration. vCampus team is aimed to help the customer to develop the application topped PI system. We will focus on programming, coding, data analysis issues.
Just to add, please make sure you are connected as piadmin or piadmins in order to create new trusts using PI SMT. You can use the piconfig script that Xi has provided to create new trusts if you run it on the PI Server machine.
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