Regarding the AF Attributes that are associated with AF tables and /or table lookup DR, PI Cloud Connect currently transfer the configuration strings but we don’t transfer the AF Tables (linked table would be ‘impossible’ to transfer and static table can easily be transfer via XML import/export). This might be the reason you don’t see all your data. Nevertheless, if you still have questions about this product, please send an e-mail to PICCpreview@osisoft.com. This is the right channel for you to get your answers about this specific product.
Thank you for this information. I have further queries on this product and will mail as per your instructions.
Marcos Vainer Loeff
if you still have questions about this product, please send an e-mail to PICCpreview@osisoft.com.
Just curious , why PICCpreview@osisoft.com is the right channel and not on vCampus?
Even is PI Cloud Connect is in preview mode, it is a released product and we want to manage it as such. As it is delivered as a service (SaaS) we are trying to be very responsive about solving issues and we have dedicated people monitoring the PICCPreview mailbox. To avoid the dilution of the feedback over multiple channels (vCampus, techsupport, community portal ...) we thought that at first, a single point of contact for all the feedback was preferable. In the future we are looking at online support (like chat features) and others methods to improve the support experience for this service and the others one to come.
Thank you for reply.
I appreciate the clear idea given by OSIsoft that they are dedicated to provide the best support service possible.