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I was able to reproduce the behavior you described and researched our call database. The reason this is not working for you is that the pointype information is missing. Try adding it below the "Settings" button on the right hand side, check-in your changes and try "Create or Update PI point" again. I am pretty sure this time it will work for you.
The "Create Config" dialog however appears buggy. I'll engage Technical Support. An engineer will work with you and (I expect) finally provide you with a WI (work-item) or PLI (punch-list-item) number.