i would like inform all comunity users that i have been forced to created this new user ANTONIOPENA because my old user APENA joined with email antonio.pena@abengoa.com doesn't work due to a defective user migration process
It happened last 22th December when i tried to login in the new community user pi square and it was refused. I informed to osisoft customer service and they created the issue OSIsoft:0057509163 but it still has not been solved.
i have decided to create a new user because i need to use this powerfull tool as pi community is although i have missed my old profiles data, previous questions and answers, and my pi community history .
My case hasn't been a punctual error because I have colleagues in my company which have the same trouble with their users. I hope they will get a solution.
i am still creating my new profile so sorry for the inconvenience.
Hi Antonio, I've very sorry for the trouble you have experienced.
Would you prefer to get access to your old account again? If you do want access, I believe we have a fix for this issue. As to your other colleagues, I am not aware of their issues. If they still have problems, please have them contact me.