I have coresight 2013 installed and it was working perfectly although the kerberos logins are not working as expected, i.e. I have to enter an explicit domain user/password.
I tried today and I see that silverlight add-in will not load when the coresight application is opened. I checked mime-types and filtering and they all look OK.
There are no messages anywhere to indicate why silverlight is not loading.
What could be the issue and how do I go about debugging this?
Simon
Hi Simon,
What web browser are you using? I would try at least two different web browsers.
If you're using IE, make sure that the Coresight page is in a zone that allows running Silverlight plugin. In addition, if you're working on Kerberos (and assuming SPNs and delegation are correctly configured), you should add the Coresight page to Local Intranet zone in IE to be logged in automatically using your Windows credentials.
Does Coresight page load ok on a different machine?
Do you get any error at all or just a blank screen?
Is there something related to Silverlight in the Application Event Log?
If there are no clues, I would uninstall Silverlight and reload the page - it should prompt you to download and install Silverlight again. Do that and refresh to see if that helps.