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PIWebAPI Admin Remote Access Possible?

Question asked by VCampus-METCO on Feb 5, 2015
Latest reply on Mar 11, 2015 by VCampus-METCO

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Hello,

I am having some problems with Coresight on a test server not able to search for all tags after upgrading from 2013 to 2014.

I suspect that the indexing is not being done correctly. although coresight admin does not show any errors. I tried to look at PIWebAPI admin directly. I cannot do this from the IIS Server because that is on IE 8 and there are no other browsers available. I have a remote firefox browser that I use to access coresight and the coresight admin page. I tried to use the following URL.

https://<PIWebAPIHost>:444/piwebapi/admin/search/index.html

I just get a blank screen. I have added the URI in firefox to be authenticated and allowed it as a security exception.

Any ideas? The manual only shows this admin page being accessible using myLocalMachine. Does that imply you cannot administer remotely?

Simon

VCampus-METCO Feb 5, 2015 5:05 PM

Correct Answer

Sean,

It was a schoolboy error I am afraid.

My account was not in the PI WebAPI Admins group. I forgot that the account I was running firefox under was not my normal admin account which is in the admin group, but a basic user.

I think that the documentation is a bit misleading by specifically saying that you should use myLocalMachine, when in fact it is just the hostname of the machine where webapi is hosted.

Thanks for your response though.

Simon

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sdriscoll Feb 5, 2015 4:16 PM

You can definitely get to it from a remote machine.

When you go to other PI Web API URLs do you have any issues from the remote machine? Can you get get to https://<PIWebAPI>:444/piwebapi/search?

You can verify in Winows Event Viewer - Security that your making a Logon attempt. Depending on your configuration of PI Web API you may need to verify you are indeed using Kerberos authentication.

Where is PI Coresight, PI Web API, and PI Search crawler in relation to eachother? On the same machine?

If you haven't tried already,you could try clearing your browser cache, reopen the browser, and try again.

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VCampus-METCO @ sdriscoll on Feb 5, 2015 5:05 PM

Sean,

It was a schoolboy error I am afraid.

My account was not in the PI WebAPI Admins group. I forgot that the account I was running firefox under was not my normal admin account which is in the admin group, but a basic user.

I think that the documentation is a bit misleading by specifically saying that you should use myLocalMachine, when in fact it is just the hostname of the machine where webapi is hosted.

Thanks for your response though.

Simon

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sdriscoll @ VCampus-METCO on Feb 5, 2015 5:27 PM

I should have went with my gut...my first response was the local group but I wasn't 100% sure it was necessary so I opted for other troubleshooting steps. Silly me, always go with your gut right.

I'm using my considerable awesomeness to get the developers to change the documentation in favor of something like PIWebAPIMachine in place of myLocalMachine...wish me luck

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gregor @ VCampus-METCO on Mar 11, 2015 9:44 AM

Hello Simon,

You identified the reasons for the issues you were experiencing on your own. Therefore, please allow me marking your corresponding post as the "Correct Answer".

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VCampus-METCO @ gregor on Mar 11, 2015 10:21 AM

Sent from my BlackBerry

Simon Dyson

Consultant

Remote Automation Solutions

Emerson Process Management Ltd

Email: simon.dyson@emerson.com

Tel: +44 (0) 7764 929510

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5 Replies

sdriscoll Feb 5, 2015 4:16 PM
Mark Correct
Correct Answer
You can definitely get to it from a remote machine.

When you go to other PI Web API URLs do you have any issues from the remote machine? Can you get get to https://<PIWebAPI>:444/piwebapi/search?
You can verify in Winows Event Viewer - Security that your making a Logon attempt. Depending on your configuration of PI Web API you may need to verify you are indeed using Kerberos authentication.

Where is PI Coresight, PI Web API, and PI Search crawler in relation to eachother? On the same machine?

If you haven't tried already,you could try clearing your browser cache, reopen the browser, and try again.
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- VCampus-METCO @ sdriscoll on Feb 5, 2015 5:05 PM
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  Correct Answer
  Sean,
  
  It was a schoolboy error I am afraid.
  My account was not in the PI WebAPI Admins group. I forgot that the account I was running firefox under was not my normal admin account which is in the admin group, but a basic user.
  
  I think that the documentation is a bit misleading by specifically saying that you should use myLocalMachine, when in fact it is just the hostname of the machine where webapi is hosted.
  
  Thanks for your response though.
  
  Simon
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  - sdriscoll @ VCampus-METCO on Feb 5, 2015 5:27 PM
    Mark Correct
    Correct Answer
    I should have went with my gut...my first response was the local group but I wasn't 100% sure it was necessary so I opted for other troubleshooting steps. Silly me, always go with your gut right.
    
    I'm using my considerable awesomeness to get the developers to change the documentation in favor of something like PIWebAPIMachine in place of myLocalMachine...wish me luck
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  - gregor @ VCampus-METCO on Mar 11, 2015 9:44 AM
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    Correct Answer
    Hello Simon,
    
    You identified the reasons for the issues you were experiencing on your own. Therefore, please allow me marking your corresponding post as the "Correct Answer".
    Like • Show 0 Likes0
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    - VCampus-METCO @ gregor on Mar 11, 2015 10:21 AM
      Mark Correct
      Correct Answer
      Ok
      Sent from my BlackBerry
      
      Simon Dyson
      Consultant
      Remote Automation Solutions
      Emerson Process Management Ltd
      Email: simon.dyson@emerson.com
      Tel: +44 (0) 7764 929510
      Like • Show 0 Likes0
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