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Is anyone getting PI Backup errors when using VMware Snapshots to backup PI Data Archive Servers?

Question asked by torrison on Feb 13, 2015
Latest reply on Feb 18, 2015 by dwang

We have a Windows 2008 R2 PI Data Archive server in the VMware Virtual Environment.  We have begun using a 3rd party backup tool to create Child VM Snapshots.  The Snapshot is invoking the OSIsoft PI Server VSS Writer and it is reporting errors like "SnapshotDeviceName not found " and "Failed to load archive file {4FEE1BA6-76A9-4D56-9C7B-21BA1D79D1D4}\Program Files\PI\Archive\SA76PIP1_AUTO_2015-02-02_13-10-21.arc: [3] The system cannot find the path specified" to the PI backup subsystem.  We have restored some of these backups and the restored system boots and PI runs with no file corruption or detectable data loss.  Are other sites seeing the error issue and what have you done about it?