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PI Coresight 2014 update question

Question asked by wudq_nj on Mar 6, 2015
Latest reply on Mar 11, 2015 by dng

I have upgraded PI Coresight 2013 to 2014 on product virtual machine. The virtual machines are all in domain, and service account is domain user.

The service account was used in CoresightAdminAppPool,CoresightServiceAppPool,PI Web API 2014 service,PI Indexed Search Crawler,and it also was a member of PI Coresight Admins,PI Web API Admins group.

PI mapping and kerberos are used in PI Coresight 2013. And after updating, there is no change.

On the admin page, every thing is OK, as below.

But users cannot search any tags of pi server, while old display can load and data is changing.

The client displayed the error msg "An error occurred while searching: You currently do not have access to one or more data sources. Please contact your PI Administrator."

Can anyone help me to solve this problem? Thanks in advance.


With best regards

Dongqing Wu