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Problem with performance tag on PItoPI Interface

Question asked by marco.zoccoli on Mar 23, 2015
Latest reply on Mar 25, 2015 by afaulkner

Hi all,

 

We configured two PItoPI Interfaces exactly in the same way. Both interfaces are acquiring data properly, but one of them (PItoPI1) has DeviceStatus tag and HeartBeat tag on Pt Created, while these two tags are correctly updated on the other interface (PItoPI2). Is it a "known issue" and do you know how to fix it?

Is it possibile to fix the problem without using PI Interface Configuration Utility, so just with PI System Management Tools or Excel with Add-ins?

In attached you can find .bat files of both interfaces.

 

Thank you in advance for your support,

 

Best regards,

 

Marco

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