After reboot of patch update in the Operating System, PI ACE 2.X is not archiving. What could be the reason? We have added PI-HOME location exception in antivirus also? Any advice please?
When you said PI ACE 2.x is not archiving, did you mean that the ACE calculations are not writing to the output tags? I would also like to get more information about the issue you are experiencing:
A good place to look would be the PI message logs on both the ACE scheduler machine, as well as the message logs on the PI server. You can use pigetmsg in command-line on the ACE machine to look at the PI message logs. If you want more debugging information, you can increase the debug log level for the ACE scheduler using PI ACE manager.
Finally, if your ACE scheduler was writing to the output tags using PI Buffer Subsystem before, but the dependency of your ACE scheduler was not set properly, the ACE scheduler might not be started after PI Buffer Subsystem during machine restart. In this case, the output tags will have a write lock and you will see -11414 errors in the PI message logs. In this case, please refer to KB00111 for more information about setting up buffering for PI ACE.
Thanks for following up on this post! I noticed that your marked the above answer as correct. Would you mind sharing how you finally resolve the issue? This way, community members encountering the same issue in the future will be able to get more troubleshooting information.
Answer to your questions..
The following steps helped me to clear the issue,
I went to the event viewer log files and saw there are was a force reboot after the patch update, then I went to pigetmsg log and saw which caused my PI Buffer to be queued up. Then I tried pibufss -bc which didnt give me any luck. Then I renamed the first *000* file in the queue and restarted the PI Bufss services which helped me to clear the queued files.
Thank you for the feedback. It looks like you had a corrupted buffer queue following a reboot of the machine. I'm glad to hear that the issue is fixed now.
Retrieving data ...