2 Replies Latest reply on May 6, 2015 4:59 AM by avinash.pise

    No PI user was recorded for trust connection <server name>

    avinash.pise

      Hello,

      I am facing following issue in PI Web services

       

      No PI user was recorded for trust connection <server name>

       

      I have added trust mapping for PI web server

       

      I am able to fetch tag list from web tag explorer but not able to view tag values on web site.

       

      On same machine I checked with PI SDK connection panel I am able to connect PI server and able to fetch tag value.

       

      Regards,

      Avinash.

        • Re: No PI user was recorded for trust connection <server name>
          bshang

          Hi Avinash,

           

          Could you please answer the following to help me troubleshoot?

          1) Do you plan to use Kerberos or using trusts instead?

          2) What account is the PI Web Services appPool running as?

          3) When running the web tag explorer, is that being run from a client or PI WS server machine and what is the user running the browser? Does that user have a trust on the PI Server?

          4) Since you can search for tags but not see values, can you please verify that both the appPool and end user have read access to DataSecurity for each desired tag?