AnsweredAssumed Answered

Unable to start Archive Subsystem. Fatal Error-Archive and Base point count mismatch

Question asked by 529931 on Oct 23, 2017
Latest reply on Jul 6, 2020 by RohitRai

Hello All,

We have upgraded the PI data archive from PI server 2010 to 2015 R2. Although all the programs were installed successfully, there was an error while the services were started post completion of upgrade.


I have tried to start the service manually, however Archive ss gets stopped in few seconds after start, logging an error in event logs, that the archive ss point count is not matching with base point count.


Please let me know why this error occurs and how to fix it.