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String Builder data reference

Question asked by jasonhicks on Mar 30, 2018
Latest reply on Apr 17, 2018 by jasonhicks

I have an issue with my hierarchy elements. I have multiple turbines and am using the string builder data reference to differentiate between the turbines. I have an attribute called "Unit Number". I am using the syntax '..\|Unit Number'; using String Builder for the data reference for my attributes. Everything worked fine from the beginning. Now, for no apparent reason, it says “Cannot retrieve PI Point…” for these attributes when logging in from my desktop. No matter whether I am using Process Book with element relative displays or Pi System Explorer. However, if I RDP into the pi server and open Pi System Explorer from there everything works fine. I am not sure what changed since it has worked from my desktop in the past. Any suggestions would be appreciated.