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Unable to complete PI Data Archive installation (PI Server 2018)

Question asked by haziq on Feb 6, 2019
Latest reply on Feb 19, 2019 by haziq

Dear all,



I am trying to re-install a PI Data Archive (after un-installing via the same installer file), but unable to pass through this error.

Any idea on what needs to be worked on? I have highlighted on the failed to add read access to certificate private key.



MSI (s) (30:94) [19:44:45:088]: Executing op: ActionStart(Name=PIMSIRunFinalInstall,,)

MSI (s) (30:94) [19:44:45:097]: Executing op: CustomActionSchedule(Action=PIMSIRunFinalInstall,ActionType=3073,Source=BinaryData,Target=PIMSIRunFinalInstall,)

MSI (s) (30:A8) [19:44:45:104]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIAFCF.tmp, Entrypoint: PIMSIRunFinalInstall

1: 4-Feb-19 19:44:45.15547>Running post-install tasks. Upgrade flag = 0

1: 4-Feb-19 19:44:45.16409>Setup path: E:\APPS\PI\\setup

1: 4-Feb-19 19:44:45.17194>Data path: E:\APPS\PI\dat\

1: 4-Feb-19 19:44:45.17935>pisetup.ini path: E:\APPS\PI\\setup\pisetup.ini

1: 4-Feb-19 19:44:45.19496>Attempting to set uninstall string.  PRODUCTCODE={34F66323-D2D2-4C20-B84A-4DC2CECAC386}, PRODUCTNAME=PI Data Archive 2018

1: 4-Feb-19 19:44:45.20279>Calling CreateHACompatibleCert(), which will create an HA compatible certificate if one does not exist.

1: 4-Feb-19 19:44:45.21135>Failed to add read access to certificate private key. Error: Server certificate is empty or server certificate is not unique.

CustomAction PIMSIRunFinalInstall returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

MSI (s) (30:94) [19:44:45:252]: Note: 1: 2265 2:  3: -2147287035

MSI (s) (30:94) [19:44:45:252]: User policy value 'DisableRollback' is 0

MSI (s) (30:94) [19:44:45:252]: Machine policy value 'DisableRollback' is 0

Action ended 19:44:45: InstallFinalize. Return value 3.

1: 4-Feb-19 19:44:45.56357>PIFileToRename> Rename path: E:\pintlog.dll_Renamed

1: 4-Feb-19 19:44:45.57143>PIFileToRename> Rename path with timestamp: E:\pintlog.dll_Renamed_Mon_Feb__4_19_44_45_2019_

1: 4-Feb-19 19:44:45.57872>PIFileToRename> Temp path with timestamp: C:\Users\PRPCTemp0028-a\AppData\Local\Temp\pintlog.dll_Mon_Feb__4_19_44_45_2019_

1: 4-Feb-19 19:44:45.58633>PIFileToRename> Original path: piudsrdr.exe

1: 4-Feb-19 19:44:45.59409>PIFileToRename> Rename path: E:\piudsrdr.exe_Renamed


Appreciate your assistance very much.