I installed O365 pro plus version to my Pc and I'm using PI Datalink 2013.
When I try to connect to PI server I get this error: "key not found in service directory: <server name>"
Please give advice how can I solve this.
This might be an compatibility issue with Click-To-Run versions. Usually, the solution is to go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\ClickToRun\REGISTRY\MACHINE\Software\Wow6432Node\PISystem registry key and then right click on it, Permissions, and make sure the current user has the 'Full Control' check box checked.
If the key is not present, you would need to re-install PI DataLink with admin privileges (Run as administrator).
thank you for your quick answer. you gave me a good idea.
When I gave "Full Control " this registry path and started Excel, the program automatically created PISytem registry key under it.
Now it works.
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