I registered my SSO account to access OSIsoft Learning. I have received the verification email, I have successfully accessed the learning portal but I cannot access the customer portal receiving the error in question.
Linda Payne, Jeffrey Resnick - Hi Luca - I'm passing this to the learning folks who can help. Sorry for the delay!
Hi Jarita Sirois,
there are news for this ticket?
Your account needs to be linked to a site. Please refer to How to get an OSIsoft Customer Portal Login. Because you already created an SSO account, you can skip the related pages and just read the instructions on the last page.
thanks Gregor, but in the courses (learning.osisoft.com) "Configuring a Simple PI System" and "Implementing PI System High Availability" we often refer to guides that point to https://customers.osisoft.com/s/ ...for example here:https://learning.osisoft.com/implementing-pi-system-high-availability/272969#en-language
for a student these links should be made accessible or deleted
Luca Giucastro - I've gone back to the learning team to take a look on getting these linked to the public area. Is there one in particular i could send you now while we figure it out? Thank you for your help and patience!
none in particular, I have found quite a lot of them also inside the pdf and slides documents.below are some examples in addition to those contained in the file "PI_System_Administrator_for_IT_Pros_2017R2 _-_ Student_dYShyfv.pdf" (which I do not publicly attach being the documentation of the paid course)https://customers.osisoft.com/s/productcontent?id=a7R1I000000Xz7KUAS&_ga=2.176317030.2145750621.1589722289-1869618241.1589056800
Linda said she sent you an email directly. Let me know if you still have any problems! Hope you really enjoy the course!
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